Contract cleaning for CQC registered facilities

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We follow the procedures outlined below to ensure that the service we provide is guided by the CQC Regulation 15: Premises and equipment* (Infection control and Cleanliness guidance).

(excluding equipment)*

 

Documentation and Policies:

In order to maintain a high quality service we devise cleaning specifications for each area of the site. We clearly specify the frequency and intensity of cleaning in each area. Furthermore, Method statements are available for cleaning staff to guide them on the right materials and supplies (colour coded) needed for each area, as well as instructions detailing how to perform each task. We also keep cleaning guides for each area on site for our cleaning staff to refer to if necessary. All cleaning staff are trained on site and are familiar with cleaning practices.

We devise a daily cleaning specification and a monthly deep cleaning specification. We clearly identify the different areas that require cleaning in our contract on each site, so that our cleaning operatives are fully informed. The daily cleaning specification is signed on a daily basis as the tasks are completed in each area of the premises. We also have an Infection Control and Health and Safety policy that all staff strictly adhere to in order to help maintain everyone’s health and well-being. Furthermore, a COSHH risk assessment for each chemical that is kept on site has been conducted, this is stored o site and all of our staff have access to this. Additionally, the relevant PPE for each cleaning task/chemical has also been provided for all staff on site (gloves, goggles and aprons).

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Audits:

We regularly conduct spot check visits to our contracted premises, in order to check cleaning standards. We visit our sites and audit our cleaning standards on a 2-4 weekly basis, and this process is also recorded on file. This is to ensure the highest standards of hygiene and cleanliness are maintained. Furthermore, we aim to respond to any queries/concerns by email within 24 hours, followed by a site visit within 5 working days. Some of our regular inspections and audits include: cleaning standards and COSHH audits, site inspections, ladder inspections, Fire Safety and more. 

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Staff:

All members of staff have onsite access to Risk Assessments, Method Statements, COSHH risk assessments and our policies such as Health and Safety and Infection Control. We have also ensured that our staff have undergone the relevant mandatory training to include: Infection Control, Health and Safety, COSHH, Floor cleaning, Manual handling and Fire Safety. We have provided a COVID-19 risk assessment at each site.

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Products:

We use disinfectants (antibacterial and virucidal) to clean our contracted premises. Passes EN 1276. We also use ECO friendly products.